DentXOne · Appointments

Queue-based appointments for dental clinics

Many Indian dental clinics run on patient queues and token numbers, not fixed time slots. DentXOne gives reception and doctors one live queue per specialty, so everyone can see who is next.

A live patient queue the whole clinic can see

In a busy clinic, the front desk and the doctors need to look at the same list. DentXOne keeps a token-numbered queue for each specialty and updates it as patients check in, get called, complete treatment, cancel or are marked as no-shows.

Scheduled appointments are still there when you need them. The queue sits next to a calendar and list view, so one system covers both the live day and what is booked ahead.

Token numbers for every patient

Each patient in the queue gets a token number, shown with a display code, so reception and patients can refer to the same number.

Live updates for reception and doctors

Check-ins, cancellations, no-shows, completions and doctor claims show up on the queue as they happen, without refreshing the page.

Doctors claim their patients

A doctor can claim the next patient from the queue, or release them back if plans change, so it is clear who is with whom.

Emergency flag

Reception can mark a patient as an emergency. The case is flagged on the queue so the team notices it straight away.

Follow-up visits

Follow-up appointments can be approved or declined by the doctor, rescheduled, or added to the queue by reception.

Schedules by specialty and day

Each clinic sets its schedule windows by specialty and day of the week, and the queue and bookings follow them.

What the queue covers

Frequently asked questions

What is a queue-based appointment system?

It manages patients in the order they arrive or are called, usually with token numbers, instead of giving each patient a fixed time slot. It suits clinics where visit lengths vary and patients are seen in turn.

Can patients still book appointments in advance with DentXOne?

Yes. DentXOne also has scheduled appointments with a calendar and list view, so you can run the live queue and advance bookings in the same system.

Do the reception desk and the doctor see the same queue?

Yes. The queue updates live for reception and doctors, so a check-in at the front desk appears on the doctor's side without a refresh.

See the DentXOne patient queue in a demo

Contact Flizk to book a DentXOne demo for your practice.

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